Returns

Any unused items can be returned at your own expense for a full refund within 30 days of receipt. The products must be in their original packaging and with any accessories. Please email us returns@jtntools.co.uk and we can provide you with all the return information you will need in order to make the return process go as smoothly as possible.

On the rare occasion that a product received may may be incorrect, damaged or develops a fault then please email us returns@jtntools.co.uk and a member of our team will be more than happy to help and come to a suitable resolution.


Silverline Tools Guarantee

Every Silverline product is guaranteed for a period of 30 days from date of purchase against a fault developing in either the materials or the workmanship during manufacture. You can extend your guarantee by registering your product at silverlinetools.com within 30 days of purchase. Any faulty goods will be repaired or replaced free of charge.

Silverline Hand Tools Guarantee

Hand tools are guaranteed forever. This simply means all hand tools are guaranteed to be free of defects caused by faulty materials or workmanship from now until the end of time. Naturally, fair wear and tear is not covered so don’t expect blades to stay sharp forever.

Silverline Power Tools Guarantee

Providing the product is used correctly, Silverline guarantees the performance of electrical and petrol products against failure in materials and workmanship for a period of 3 years. Remember to register your product to extend your 30 day guarantee.